You already examined them. Nobody followed up.
The crown you presented in March. The implant consult that ended in “let me think about it.” Your software still has the plan. It just has nobody to work it.
We don't touch your schedule or replace your front desk. We cover the hours nobody's there.
It's Saturday on that line, and you have a toothache. She tells you she's an AI in her first sentence, and she will not tell you what's wrong with your tooth.
Your software stores the plan. It doesn't work it.
A dental patient is a loop, not a sale. Three points leak. Two are nobody's job.
The call during checkout
Your front desk is taking a payment and answering the phone at once. The new patient gets hold music.
The ad lead nobody called
An implant lead lands at 8pm. It sits in a form inbox. By morning she's booked somewhere else.
The plan that never got booked
You presented the crown. She said she'd think about it. It's still sitting in your software.
What she will and will not say
She is a scheduler. Never a clinician. Built so she can't drift into being one.
- Say she's an AI in her first sentence. Every call.
- Take a name, a number, a reason and an insurance carrier.
- Send a dangerous situation straight to the emergency room.
- Hold a request window for your front desk to confirm.
- Hand off to a person the moment anyone asks.
- Diagnose anything.
- Advise on medication or pain relief.
- Say “that's probably nothing.”
- Take a date of birth, a member ID or any health history.
- Put an appointment into Dentrix. She can't, and we won't claim she can.
Three things stop the call
Facial swelling with a fever. Trouble breathing or swallowing. Bleeding that won't stop.
“Please go to the emergency room or call 911 now.”
She routes. She never assesses, and never says how serious something is.
It's Saturday. You have a toothache.
Call the line and be the patient. Nothing on this page simulates a conversation — if you want to hear it, you have to call it.
Call it from your own phone
Four minutes. Try to make her tell you what's wrong with your tooth.
(219) 356-6619 Tap to callOpens a message with PLAN already typed — that's the open-treatment thread below.
“My tooth has been killing me since last night.”
“Do you think it's an abscess?” — she'll refuse. Twice.
“What should I take for the pain?” — the tempting one.
“My face is swollen and I have a fever.” — the call stops.
“Let me talk to a person.”
She answers as Cedarbrook Family Dental — a practice that doesn't exist — so you can hear what yours would sound like.
The plan was already presented. It just needed a conversation.
Nobody sold Janet anything. She was examined and quoted eight months ago. All that was missing was someone to pick the thread back up.
Watch what it doesn't do. No price. No clinical talk. Nothing goes in your schedule — it hands the appointment to your front desk.
Illustrative thread. Wording is reviewed against TCPA guidance first — see the note.
What's sitting in your unscheduled treatment report?
Pull it for the last twelve months. Four inputs, all yours. We add no assumptions of our own.
Straight multiplication on your four numbers. The size of the pile, not a claim about what comes back out.
What we won't claim
We can't book into your practice software
Not Dentrix, Eaglesoft or Open Dental. She holds a request window. Your front desk confirms it in one click. If a vendor says their AI writes to your schedule, make them show you.
HIPAA is a real, permanent cost
A healthcare build needs a HIPAA sub-account at $297/month, non-cancellable, plus a signed BAA. Priced in up front, not discovered in month three.
Recall texts aren't the same as reminders
Reminders are exempt. “It's been eighteen months, come in” reads as marketing under the TCPA. We only run those where consent is on file.
There are no case studies on this page
We haven't done this for a dental practice yet. Judge it by calling the line and by what it refuses to say.
None of this is legal advice, and it isn't a compliance opinion. Every practice build is reviewed before it goes live.
Four kinds of practice should close this page
You're part of a DSO
Group practices buy centrally. This isn't your decision to make.
You're happy with Weave or NexHealth
They book into your practice software. We don't. If it's working, keep it.
You're a primary-care medical practice
Insurance-driven and EHR-locked. Every problem here is worse there.
Your schedule is already full
At 90% with a waitlist, follow-through isn't your problem. Chair time is.
What practice owners ask
Will patients know it's AI?
Yes. First sentence, every call, with the recording disclosure. Ask for a person and you get one.
Will it diagnose or give advice?
No. It takes a reason — pain, broken tooth, cleaning, consult, new patient — and nothing clinical. Push it and it says that's a question for the dentist.
Swelling with fever, trouble breathing or swallowing, or bleeding that won't stop ends the call and sends them to the ER.
Does it replace my front desk?
No. It covers the hours nobody's there and the calls that land mid-checkout. Everything comes back to your front desk.
Can it book into Dentrix?
No. It holds a request window and hands it over. That works on day one without touching your real schedule.
What about HIPAA?
A HIPAA sub-account with a signed BAA. A permanent $297/month, priced in up front. Recordings stay inside that account.
Can it wake up patients who haven't been in for two years?
Only where written consent is on file. Those read as marketing under the TCPA. Reminders don't.
What does it cost?
Priced after the audit, once we've seen your numbers. The HIPAA add-on is separate and permanent.
Pull one report before you decide anything
Your unscheduled treatment, last twelve months. Bring it to a thirty-minute audit. You keep the number either way.
If your software can't produce that report, book anyway. That's the finding.